Who is attending in 2025?

Here is the full list of housing associations, residents' groups and other stakeholders attending our 2025 event:

54 North Homes – Abri - Abri Group - Acis Group - Black Country Housing Group – bpha - Bromford Housing Association - Bromford Housing Group – Brunelcare - Christian Action (Enfield) HA - Christian Action Housing - City of Exeter YMCA HA - Connexus Homes - Curo Group - Durham University Business School - Eastlight Community Homes - Eden Housing Association - Elevate Colour - English Rural Housing Association - Fairoak Housing Association - Futures Housing Group - G15 Resident Group - Gateway Housing Association - Golding Homes - Great Places Housing Group - Greatwell Homes - Haig Housing - Hexagon Housing Association - Hightown Housing Association - Home Group - Horton Housing Association – Housemark - Housing 21- Housing Ombudsman - Incommunities - Innisfree Housing Association - Karibu Community Homes - Kensington & Chelsea Housing - Leathermarket JMB – Leftcoast - Lincolnshire Housing Partnership - LiveWest Homes - London & Quadrant - Magna Housing - Metropolitan Thames Valley - MMP Consultancy - MSV Housing Group - Newlon Housing Trust - NHF Tenant Advisory Panel - Notting Hill Genesis - NSAH (Alliance Homes) - One Manchester – Orlo - Paradigm Housing Group - Partners Foundation - Penge Churches Housing Association - Peter Bedford Housing Association - Platform Housing Group - Platform Housing Limited - Plentific - Poplar HARCA - Prima Group - Raven Housing Trust - Red Kite Community Housing - Regulator of Social Housing - Rochdale Boroughwide Housing - Saffron Housing Trust - Seddon Construction - SHAL Housing - Soho Housing Association - South Lakes Housing - Southern Housing Group - Sovereign HA (Hampshire) - Sovereign Network Group - Starling Bank - Tamil Community Housing Association - Teign Housing - Tentacles Consultancy - The Community Housing Group - The Guinness Partnership - The Havebury Housing Partnership - The Housing Bonds Alliance - The Riverside Group - Thrive Homes – Tpas - Trent and Dove Housing - Valleys to Coast Housing - VIVID Housing – Wandle - Watford Community Housing – WDH - Willow Tree Housing Partnership - Wirral Methodist Housing Association - Wolverhampton Homes - Worthing Homes - YMCA Exeter

Customer Experience and Resident Engagement will provide insight for those who work closely on making customer voice heard, improving experience and care about the culture and values of their housing association.

There conference has been attended by some of the following roles:

• Board Member
• Customer Engagement Manager
• Customer Experience Manager
• Customer Engagement Officer
• Customer Experience Manager
• Customer Voice Manager
• Deputy Director of Operations
• Director of Customer Experience
• Director of Housing
• Director of Operations
• Head of Customer Experience
• Head of Customer Voice
• Head of Housing
• Head of Operations
• Resident Engagement Manager
• Resident Inspector
• Senior Customer Insight and Engagement Officer
• Tenant Representative
• Tenants and communities manager
• Board Member & Chair of Group Regional Board
• Chair of Service Quality Committee
• Chief Customer Officer
• Chief Executive
• Chief Tenant Officer
• Director of Housing
• Director of Operations
• Executive Director of Customer, Place & Services
• Executive Director of Operations
• Head of Customer Experience
• Head of Housing
• Head of Operations
• Resident Engagement Manager
• Resident Inspector
• Tenant Representative
• Tenants and communities manager
• Vice Chair for Customer Forum