Who attends?

A great event, relevant to the demands and changes of housing associations of all sizes.

Chief Executive
New Outlook

Customer Experience and Resident Engagement will provide insight for those who work closely on making customer voice heard, improving experience and care about the culture and values of their housing association.

Our 2024 conference was attended some of the following people:

  • Assistant Director Customer
  • Board Member
  • Customer Engagement Manager
  • Customer Experience Manager
  • Customer Engagement Officer
  • Customer Experience Manager
  • Customer Voice Manager
  • Deputy Director of Operations
  • Director of Customer Experience
  • Director of Housing
  • Director of Operations
  • Head of Customer Experience
  • Head of Customer Voice
  • Head of Housing
  • Head of Operations
  • Resident Engagement Manager
  • Resident Inspector
  • Senior Customer Insight and Engagement Officer
  • Tenant Representative
  • Tenants and communities manager
  • Board Member & Chair of Group Regional Board
  • Chair of Service Quality Committee
  • Chief Customer Officer
  • Chief Executive
  • Chief Tenant Officer
  • Director of Housing
  • Director of Operations
  • Executive Director of Customer, Place & Services
  • Executive Director of Operations
  • Head of Customer Experience
  • Head of Housing
  • Head of Operations
  • Resident Engagement Manager
  • Resident Inspector
  • Tenant Representative
  • Tenants and communities manager
  • Vice Chair for Customer Forum

Book during our price freeze

Register by 31 May and save up to £150 over the standard price..

Who attends?

It was great to be part of this event. The venue and food were wonderful and the tech worked well. There were also plenty of opportunities to network with other delegates.