We are proud to announce the agenda for the Customer Experience and Resident Engagement Conference on Thursday 25 February.
8:00am
Registration opens
8:20am
Duration: 30 minutes
9:00am
Chair’s opening remarks
Duration: 10 minutes
9:10am
Duration: 30 minutes
9:40am
Duration: 40 minutes
Speaker:
-
Kate Dodsworth
Regulator of Social Housing
Chair:
-
Peter Baffoe
Peabody
10:20am
Extraordinary story
Duration: 5 minutes
10:25am
Duration: 40 minutes
Chair:
-
Peter Baffoe
Peabody
11:05am
Networking break and meet the exhibitors
Duration: 25 minutes
11:30am
Breakout sessions – please select one option
Duration: 45 minutes
Duration: 11:15 - 12:15 (1 hour)
Duration: 45 minutes
Duration: 45 minutes
12:15pm
Changeover
Duration: 10 minutes
12:25pm
Duration: 12:25 – 13:25 (1 hour)
Duration: 45 minutes
Duration: 45 minutes
Duration: 45 minutes
1:10pm
Networking lunch and meet the exhibitors
Duration: 1 hour
Duration: 13:35 – 14:05 (30 minutes)
2:10pm
Breakout sessions – please select one option
Duration: 45 minutes
Duration: 45 minutes
Duration: 45 minutes
Duration: 45 minutes
2:55pm
Networking break and meet the exhibitors
Duration: 25 minutes
3:20pm
Duration: 40 minutes
4:00pm
Extraordinary story
Duration: 5 minutes
4:05pm
Duration: 40 minutes
Chair:
-
Peter Baffoe
Peabody
4:45pm
Chair’s closing remarks
Duration: 5 minutes
Speaker:
-
Peter Baffoe
Peabody