Get ready for our 2026 conference

Customer Experience and Resident Engagement will return on 24 February 2026 in London.

I haven't stopped thinking about what I heard, what I learned and what was shared with me.
Chief Executive
SHAL
Encouraging, inspiring and thought-provoking. I went home with a full note book and mind brimming with ideas for the next phase of our customer committee's role in building better, safer and happier homes.
Customer Committee Member
Guinness Partnership
Friendly, enjoyable and informative. I came away with so many ideas.
Communications and Digital Manager
Haig Housing Trust
Tpas supports the Customer Experience and Resident Engagement conference as a place to share ideas and best practice across the sector.